Roll is an app that gives you access to your favorite creator's camera roll…kind of. You won't see their actual camera roll, but you'll unlock all of the behind-the-scenes content that most other fans will never get to see. Ever wonder how David created that huge foam explosion in his backyard or how Sommer Ray prepares for photoshoots? Now you can get a glance into their lives.
Once you subscribe to a creator, you'll be able to see all of the content that they post to their roll for the next 30 days. Since Roll is a subscription app, your monthly payments will continue to process until you cancel them through your settings.
Let us know! We're very selective about who we let onto the platform, but if we see enough demand for a certain creator, we'll do our best to get them on. Don't forget to hit them up on social and let them know about us.
Sometimes creators change their prices (increase or decrease), but don't worry! If one of your subscriptions updates their pricing, you'll get a push notification that will require you to accept the new pricing. If you choose not to, it will automatically unsubscribe your account and you'll be good to go after the current billing cycle ends.
Absolutely, 100%. This was one of our biggest focuses when building the app. We wanted somewhere that was free of any adult content, where users and creators felt comfortable.
Security is another huge area of focus for us. We have a custom integration with Stripe that allows us to manage your payment information securely and efficiently. If you have more questions about who Stripe is, check out: www.stripe.com.
The team behind Roll has a lot of experience in consumer technology. We can't say any specifics, but we've collectively built and launched multiple products with various creators that have gained tens of millions of users. So when we all sat down in the winter of 2020, we knew we had to build something to help our friends in the creator space. With Roll, creators can take ownership of their revenue and reduce their dependence on brand partnerships. This is a big deal for them. And they get a really cool way to connect with their amazing fans, like you! So it's a win-win.
Within the app, click the menu in the upper right corner. This will open up a few options, one of those being "wallet." If you select this, you'll be redirected to a web portal where you can update all your payment info.
Once you're in the specific creator's roll, you simply click the 3 dots in the upper right corner. This will open the option to unsubscribe and you're all set!
Once you're in the specific creator's roll, you simply click the 3 dots in the upper right corner. This will open the option to unsubscribe and you're all set!
All of our terms and conditions can be found at https://joinroll.com/terms-of-use.pdf and our privacy policy can be found at https://joinroll.com/privacy-policy.pdf.
We have a ton of amazing talent on Roll already. A few of them include Sommer Ray, David Dobrik, Tana Mongeau, and more. To discover them all, go to your home screen and scroll through our 20+ creators.
We don’t currently offer free trials, but we do allow each creator to submit a few pieces of teaser content. If you click into a creator profile, the top three pictures and videos are free samples of what type of content you can expect.
All purchases on Roll are final and non-refundable. If you do choose to unsubscribe from a creator’s account, you’ll be charged for that month only.
Please email any media inquiries to hello@joinroll.com.
Please check your email to see if your account has been flagged as suspicious or restricted. If you have a Terms of Service violation, your account may be closed. If you had a previous account on Roll with a violation, your new account may be restricted or closed. If you believe you have been mistakenly flagged, please contact support (support@joinroll.com) with any evidence or information that will allow us to review your situation.
Deleting your account is easy. Within the app, go to settings, select account, and click delete account.
Once your account is deleted all subscriptions will be suspended and your account will no longer be charged. Keep in mind, once you delete your account you won’t be able to restore your purchase and you’ll have to create a new account.
If you suspect your account has been accessed by another party, please login and attempt to change your password immediately. Otherwise, delete your account and contact support@joinroll.com.
Subscribing to a Creator gives you exclusive access to private content being posted by that Creator.
Roll releases new features regularly.
To discover new creators navigate to the home screen of the app. Unsubscribed creators are listed under the discover more section.
Additional search functionalities are in the works and will become available soon.
In order to successfully subscribe to a Creator account, the following must be completed:
Subscriptions are set to auto-renew by default.
Subscriptions may not auto-renew if:
Please review your account, make sure you have a valid credit card added and try to subscribe again.
Chargebacks / Credit Card Disputes If a User seeks a chargeback or dispute from their credit card company, the User’s access to Roll may be discontinued or limited. If you believe your account has been limited in error, please contact support. Any amounts that Users seek to refund or chargeback will be reported to the Creator and will be removed from the Creator’s income.Purchases are final and non-refundable. You may unsubscribe for any reason, at any time, to ensure that you will not be billed for that subscription again.
No, they can’t. You get a fan number that is assigned, and the only way that you can reveal your identity is with a manual name change.
A creator’s content is hidden until you subscribe to them, for the price they set. You then get access to everything they share.
When you make a purchase on Roll you input your card details, and your bank sends a security code to your phone to check if the purchase is verified by you.
Once you use that code and complete the purchase, your card statement will list the purchase as being made to Roll.
Once you agree to a transaction with a creator you make a credit card transaction for automatic payment to the creator’s Roll account.
The credit card descriptors will say: "roll" or "joinroll.com" or some variation, but will always have "Roll" in the descriptor.
Our prices appear in USD only. The currency conversion is done at the bank level and not by JoinRoll.com.
All credit card charges are in USD. We use a secure and encrypted third-party payment processor to complete transactions. You may need to confirm your purchase with additional temporary verification code or SMS code during the billing process.
Pending charges may temporarily appear on your statement if you have had multiple, unsuccessful purchase attempts. Pending charges disappear from your card automatically between 5-7 days. Please wait at least 7 days for the pending charge to disappear before contacting support.
Failed chargesRoll will retry your transaction up to 3 times.
Failed Transactions may be due to:
If you believe that the above reasons could not have happened, please remove and re-add your card within the “wallet” section of the settings.